Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or contact us.

Information We Collect

We may collect the following types of information:

• Personal Details: Name, email address, phone number, address, and ID details (when required for booking or check-in).
• Booking Information: Dates of stay, room preferences, payment details, and special requests.
• Website Data: IP address, browser type, device information, and browsing behavior (collected through cookies or analytics tools).

How We Use Your Information

We use your information to:

• Process and confirm hotel bookings
• Provide customer service and support
• Send booking confirmations, updates, or offers
• Improve our website and guest experience
• Comply with legal and security obligations

Information Sharing

We do not sell or rent your personal data. We may share your information only with:

• Trusted service providers (e.g., payment gateways or booking platforms)
• Government or legal authorities, if required by law

All third-party partners are required to handle your data securely and use it only for the intended purpose.

Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, please note that no online system is completely secure, and we cannot guarantee absolute protection.

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings, though some features may not function properly if you do so.

Your Rights

You have the right to:

• Access and review your personal data
• Request correction or deletion of your information
• Withdraw consent to receive promotional communications

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Golden Leaf Hotel
Phase-3, Near Emporium Flats, Virat Nagar, Panipat, Haryana – 132103